Privacy Policy

POCLINK Privacy Policy

At POCLINK, we are strongly committed to protecting your privacy while you interact with our content, products, and services.

This Privacy Policy explains what information we collect when you visit our site (poclink.com), how we use it, and under what circumstances we disclose it. Our aim is to provide you with a secure and satisfying online experience while ensuring your information is protected.


SECTION 1 - WHAT DO WE DO WITH YOUR INFORMATION?
When you purchase from our store, as part of the buying and selling process, we collect personal information such as your name, address, phone number, and email address.

Email/SMS Marketing (if applicable): With your permission, we may send you emails or SMS updates about our store, new products, and promotions.


SECTION 2 - CONSENT
How do you get my consent?

When you provide us with personal information to complete a transaction, verify your credit card, place an order, arrange for a delivery, or return a purchase, we infer your consent to collect and use it for that specific purpose only.

If we ask for your personal information for secondary purposes, such as marketing, we will explicitly ask for your consent or provide an option to opt-out.

How do I withdraw my consent? If you change your mind, you can withdraw your consent for us to contact you or collect, use, or disclose your information at any time by contacting us at support@poclink.com All emails and SMS communications include an option to unsubscribe.


SECTION 3 - DISCLOSURE
We may disclose your personal information if required by law or if you violate our Terms of Service.


SECTION 4 - DATA STORAGE AND PAYMENT
Our store is hosted on Shopify Inc. They provide a secure platform for transactions and data storage.

Payment:
  • Payment details, including credit card information, are encrypted using the Payment Card Industry Data Security Standard (PCI-DSS).
  • Payment information is stored only as necessary to complete your transaction and is deleted thereafter.
  • We do not store or have access to your complete credit card details.
For further details, please refer to Shopify’s Terms of Service or Privacy Statement.


SECTION 5 - THIRD-PARTY SERVICES

In general, the third-party providers used by us will only collect, use and disclose your information to the extent necessary to allow them to perform the services they provide to us. However, certain third-party service providers, such as payment gateways and other payment transaction processors, have their own privacy policies concerning the information we are required to provide for your purchase-related transactions. For these providers, we recommend that you read their privacy policies so you can understand the manner in which your personal information will be handled by these providers. Once you leave our store’s website or are redirected to a third-party website or application, you are no longer governed by this Privacy Policy or our website’s Terms of Service.

 

Mobile Terms of Service

Last updated: Oct. 17, 2025

The Poclink Radios mobile message service (the "Service") is operated by Poclink (“Poclink Radios”, “we”, or “us”). Your use of the Service constitutes your agreement to these terms and conditions (“Mobile Terms”). We may modify or cancel the Service or any of its features without notice. To the extent permitted by applicable law, we may also modify these Mobile Terms at any time and your continued use of the Service following the effective date of any such changes shall constitute your acceptance of such changes.

By consenting to Poclink Radios’s SMS/text messaging service, you agree to receive recurring SMS/text messages from and on behalf of Poclink Radios through your wireless provider to the mobile number you provided, even if your mobile number is registered on any state or federal Do Not Call list. Text messages may be sent using an automatic telephone dialing system or other technology. Service-related messages may include updates, alerts, and information (e.g., order updates, account alerts, etc.). Promotional messages may include promotions, specials, and other marketing offers (e.g., cart reminders).

You understand that you do not have to sign up for this program in order to make any purchases, and your consent is not a condition of any purchase with Poclink Radios. Your participation in this program is completely voluntary.

We do not charge for the Service, but you are responsible for all charges and fees associated with text messaging imposed by your wireless provider. Message frequency varies. Message and data rates may apply. Check your mobile plan and contact your wireless provider for details. You are solely responsible for all charges related to SMS/text messages, including charges from your wireless provider.

You may opt-out of the Service at any time. Text the single keyword command STOP to +18668964667 or click the unsubscribe link (where available) in any text message to cancel. You'll receive a one-time opt-out confirmation text message. No further messages will be sent to your mobile device, unless initiated by you. If you have subscribed to other Poclink Radios mobile message programs and wish to cancel, except where applicable law requires otherwise, you will need to opt out separately from those programs by following the instructions provided in their respective mobile terms.

For Service support or assistance, text HELP to +18668964667 or email business@poclink.com.

We may change any short code or telephone number we use to operate the Service at any time and will notify you of these changes. You acknowledge that any messages, including any STOP or HELP requests, you send to a short code or telephone number we have changed may not be received and we will not be responsible for honoring requests made in such messages.

The wireless carriers supported by the Service are not liable for delayed or undelivered messages. You agree to provide us with a valid mobile number. If you get a new mobile number, you will need to sign up for the program with your new number.

To the extent permitted by applicable law, you agree that we will not be liable for failed, delayed, or misdirected delivery of any information sent through the Service, any errors in such information, and/or any action you may or may not take in reliance on the information or Service.

We respect your right to privacy. To see how we collect and use your personal information, please see our Privacy Notice.


SECTION 6 - SECURITY

We implement reasonable precautions and follow industry best practices to protect your personal information. For example:
  • Data is encrypted using Secure Socket Layer (SSL) technology.
  • Payment information is secured with AES-256 encryption.
While no method of transmission over the internet is 100% secure, we follow PCI-DSS and additional standards to safeguard your data.


SECTION 7 - COOKIES

We use cookies to enhance your experience and analyze site usage. Examples include:
  • Strictly necessary cookies: Essential for the operation of the site.
  • Analytical cookies: Help us improve user experience.
  • Functional cookies: Remember your preferences for future visits.
You can manage cookie preferences in your browser settings.


SECTION 8 - AGE OF CONSENT

By using this site, you confirm that you are at least the age of majority in your state or province of residence or have obtained parental consent for minor dependents to use the site.


SECTION 9 - CHANGES TO THIS PRIVACY POLICY
We reserve the right to modify this Privacy Policy at any time. Changes will take effect immediately upon posting. Please check this page regularly for updates.

SECTION 10 - QUESTIONS AND CONTACT INFORMATION
If you would like to access, correct, amend, or delete any personal information we have about you, or if you have questions or concerns, please contact us at:
Thank you for trusting POCLINK.