Frequently Asked Questions (FAQ)
What is Poclink Reward Program?
The Poclink Rewards loyalty program allows customers to earn points on our store, which can be redeemed for coupons and rewards.
How can I enroll in the Poclink Reward Program?
You will automatically earn points on purchasing. But you need to sign up in order to earn points in other ways, such as subscribing YouTube and TikTok, etc.
You need to sign up to redeem points.
Is there a fee to join the Poclink Reward Program?
No, the rewards program is free to join.
Can I merge two different accounts?
Please remember to use the same email address/phone number when placing orders, so that your points can be accumulated in the same account.
How do I know how many points I can redeem?
You can check out your balance after you sign up.
What should I do if I think some of my points are missing?
Please contact us at support@poclink.com
