Poclink App Privacy Policy

Poclink APP Privacy Policy

Last Updated: October 18, 2024 Effective Date: October 18, 2024
This Privacy Policy applies to the Poclink Radios app (hereinafter referred to as “this App”), a voice-based real-time communication service provided by HPYJ USA LLC DBA Poclink Radios.
We are committed to protecting your privacy. This App will use and disclose your personal information in accordance with this Privacy Policy and handle your data with a high degree of diligence and care. Except as otherwise stated in this policy or with your prior consent, your personal information will not be shared or disclosed to third parties.
By using this App and agreeing to our Terms of Service, you acknowledge and accept the practices described in this Privacy Policy. If you have any questions, feedback, or suggestions, you may contact us using the details provided at the end of this policy.
This policy will help you understand:

1. Scope of Application

2. How We Collect and Use Personal Information

3. How We Store Personal Information

4. How We Share, Transfer, and Disclose Personal Information

5. Background Activation and Related Services

6. How We Protect Your Information

7. Changes to This Privacy Policy

8. How to Delete Your Account

9. How to Contact Us

 

1. Scope of Application

We collect personal information in the following scenarios:
  • When you register for an account, we collect the personal information you provide during sign-up.
  • When you use this App’s services or visit our platform, we automatically collect data such as your IP address, browser type, language, access times, device details, and pages you visit.
  • We may also receive personal data from third-party partners through lawful means.
This Privacy Policy does not apply to:
  • Keywords you input while using the App’s search function;
  • Publicly shared content (e.g. participation records, reviews, transaction data);
  • Information related to violations of our terms or applicable laws, and actions we’ve taken in response.

2. How We Collect and Use Personal Information

We collect your personal data to provide services and comply with applicable laws and regulations. You may choose not to share certain information, but doing so may limit our ability to offer services or support.

We may collect the following:
  • Device Information: To optimize display and functionality, we may collect IMEI/OAID/UUID, Android ID, SIM IMSI, hardware model, MAC address, and software version.
  • Account Verification: We collect your phone number and SMS verification code to register and authenticate your account. Failure to provide this may result in registration failure.
  • Permissions:
    • Microphone: For voice communication and voice command features.
    • Storage: To download and cache voice files, images, or videos for playback or sharing.
    • Location: For satellite or network-based location data to support features like real-time sharing or location mapping.
    • Camera: For scanning QR codes or uploading photos/videos.
    • Bluetooth: For connecting to supported Bluetooth devices for enhanced voice services.
You can manage permissions in your device settings. Disabling a permission will stop related features but will not affect other functionalities.

Third-Party SDKs Used:

a) Google Maps SDK
  • Provider: Google
  • Use: Location services and map sharing
  • Data collected: Location data and device telemetry (e.g. IP address, Wi-Fi state, GNSS, signal strength, sensors, Bluetooth info)
b) AWS (Amazon Web Services)
  • Provider: AWS
  • Use: File and message storage
  • Data collected: Device identifiers, MAC address, IP address, and basic log data

3. How We Store Personal Information

Your data may be stored on our servers or those of our affiliates. These servers may be located in your country/region or abroad. Your data may be transferred internationally and accessed or processed outside of your country of residence.

4. How We Share, Transfer, and Disclose Your Information

We may disclose your personal information under the following circumstances:
  1. With your prior consent;
  2. To provide requested services or features;
  3. As required by law or by authorized government or legal authorities;
  4. If you are involved in a verified intellectual property claim, we may disclose your relevant rights-holder details to the opposing party;
  5. To resolve disputes related to transactions made on the platform, we may share necessary details (e.g., contact information) between parties;
  6. In any other situation where disclosure is necessary to comply with laws or platform policies.

5. Background Activation and Related Services

To ensure proper receipt of voice messages and push notifications when the App is in the background or closed, the App may initiate background activity or trigger related system processes as needed.

6. How We Protect Personal Information

Your account is protected by password encryption. We encourage strong password practices and regular updates. Despite our efforts, no internet-based service can guarantee absolute security.

Be cautious when sharing personal information during transactions. If you suspect a breach—especially involving your account credentials—contact our support team immediately and notify local authorities if needed.

7. Changes to This Policy

We may update this Privacy Policy from time to time. Significant changes will be announced via the App, our website, or other appropriate channels.
Please review this policy regularly. If required by law, we will notify you before changes take effect.

8. How to Delete Your Account

You may delete your account at any time via: App > My Profile > Delete Account. Account deletion is immediate and irreversible. We will stop providing services and delete or anonymize your data unless otherwise required by law or regulation.

9. How to Contact Us

If you have questions, concerns, or feedback regarding this Privacy Policy, please contact:
HPYJ USA LLC 
Address: 5940 S Rainbow Blvd Ste 400 #107030 Las Vegas, Nevada 89118 Email: business@poclink.com